What is included in the Starter Package or Premium Package?

Diet ID is a customizable, branded SaaS platform to help you address nutrition in your population. Our Starter Package and Premium Package are the most popular options to get started. See below for what is included in each package. The information below is subject to change as we roll out new features and upgrade the platform. 


Starter Package

  • Price: $49 per month billed monthly or $444 billed annually
  • Population: Up to 100 patients or clients
  • Admins: 1 administrative seat
  • Features:
    • Diet ID Assessment
    • Goal setting module
    • Tracking / repeat assessments + Pre vs. Post analysis
    • Custom sign-out experience
    • HIPAA compliant admin portal access
    • Client resources center with library of educational 1-pagers
    • Access to live webinars with RDs and MDs
  • Customization options
    • Logo
    • Primary and secondary color
    • Custom URL (xxxx.dietid.com)
    • Enable or hide display of BMI
    • Enable or disable self-reported accuracy rating
    • Imperial or Metric system
  • Marketing assets
    • Instruction sheet
    • Launch communication
    • Flyer
  • Support
    • Monday - Friday 9am - 5pm ET Live chat support
    • Email support - 24 hour response time Monday - Friday
    • Kick off training


Premium Package

  • Price: $99 per month billed monthly or $900 billed annually
  • Population: Up to 250 patients or clients
  • Admins: 3 administrative seats. $19 per additional administrative seat per month. 
  • Features (bolded features are unique to this package):
    • Diet ID Assessment
    • Goal setting module
    • Tracking / repeat assessments + Pre vs. Post analysis
    • Custom sign-out experience
    • HIPAA compliant admin portal access
    • Non-HIPAA admin portal access
    • Client resources center with library of educational 1-pagers
    • Access to live webinars with RDs and MDs
    • Daily challenges module
    • Weekly member engagement email
    • Weekly member video shorts series
    • Up to 4 Jumpstart challenge campaigns per year 
  • Customization options
    • Logo
    • Primary and secondary color
    • custom URL (xxxx.dietid.com)
    • Enable or hide display of BMI
    • Enable or disable self-reported accuracy rating
    • Imperial or Metric system
    • Customize list of available goal diets (choose which diets to hide, if any, from this list)
    • Customize list of health goals (choose which health goals to hide, if any, from this list)
    • Customize list of nutrients displayed for end user (choose from the list of nutrients found here)
    • Selected copy changes throughout the app experience (documentation will be provided)
    • 1 custom free-text question added to experience
    • Hide live chat option
    • Hide tutorial 
    • Hide side-bar
    • Embed with iframe 
  • Marketing assets
    • Instruction sheet
    • Launch communication
    • Flyer
    • In-office signage
    • Customized marketing assets and copy
    • Live launch webinar with member of Diet ID's clinical team
  • Support
    • Monday - Friday 9am - 5pm ET Live chat support
    • Email support - 24 hour response time Monday - Friday
    • Kick off training
    • Live monthly optional trainings and support sessions

Looking for more? Schedule a demo with our team here to discuss a custom deployment. 

Note - if you want to use Diet ID in research or with populations larger than those listed above, our team will develop a custom package to meet your needs. Pricing is available upon request. 

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